Terms and Conditions

When you use the online store (hereinafter referred to as "this service") operated by Ceno Co. Ltd. (hereinafter referred to as "our company"), you must accept the contents of the following terms of use. ..

◆ It is prohibited for the customer to reprint, copy, store or transfer the contents of this service without our permission. We may delete the information registered or written by you at our discretion without notifying you. However, we are not obligated to monitor or delete the information in this service under any circumstances.
◆ The customer shall not take any action that threatens, limits, interferes with, or may threaten the rights of the Company and other third parties regarding this service.
◆ We will endeavor to properly handle, manage and maintain your personal information in accordance with the privacy policy established by us. Please see the privacy policy for the personal information protection policy of this site.
◆ We do not guarantee the completeness, accuracy, certainty, usefulness, etc. of the information obtained through this service.
◆ We shall not be liable for any damage caused to other users or third parties by using this service.
◆ You may not transfer or transfer any rights or obligations related to these Terms of Use to a third party.
◆ Our company shall be able to revise, add, cancel, change or abolish this service without notice. In addition, even if the customer suffers damage due to the revision, addition, cancellation, change or abolition, the Company shall not be liable for any compensation.
◆ The Company can change these Terms of Use at any time by displaying the changed contents on the screen that provides this service, and thereafter, the customer is deemed to have accepted the change by using this service. I will consider it.
◆ When using this service, you must comply with public order and morals and consent to use it at your own risk.
◆ When the customer causes damage to the Company by acting in violation of this agreement or by using this service illegally or illegally, the Company will make a claim for appropriate damages (including attorney's fees) to the customer. Suppose there is.
◆ If there is any doubt or dispute between the customer and the Company regarding these Terms of Use, we will discuss and resolve it in good faith, but if it is still not resolved, the "Tokyo District Court" or " "Tokyo Summary Court" will be the exclusive agreement jurisdiction court of the first instance.
◆ Other matters not stipulated in these Terms of Use shall be governed by the Company separately.
◆ If any provision of these Terms of Use is determined to be invalid by a court of competent jurisdiction, such provision shall, to the extent permitted by law, maximize the purpose of the original provision. It shall be modified or interpreted and shall have no effect on the effect of any other provision of these Terms of Use.

Membership agreement
Article 1 Scope and changes of this agreement
1. This agreement shall be applied to the "user" defined in our company and Article 3 regarding the provision and use of this service.
2. The Company shall be able to change this agreement without obtaining the prior consent of the user. The revised Terms will take effect at the time of the change.

Article 2 Definition of members
A member is a customer who has approved this agreement, registered as a member according to the procedures prescribed by the Company, and consented to the Company. If the applicant is a minor, it is considered that the prior consent of a qualified legal representative such as a parent or guardian has been obtained.

Article 2 Use of this service
1. The user shall use this service in accordance with this agreement and our company separately.
2. The Company shall be able to change the contents of this service without notifying the user in advance.

Article 3 User
"User" means a person who browses or purchases this service. In addition, if you use this service, it is considered that the user has agreed to this agreement.
Article 4 Membership registration
The Company will provide the user with a membership program separately determined by the Company, but the user agrees in advance that membership registration may be a condition for using this service.
1. Membership registration shall be carried out by the person who wishes to register as a member using the online management screen for members ("My Page", etc.) or the method specified by the Company.
2. If the applicant for membership registration falls under any of the reasons listed in the following items, the Company shall not approve the application for membership registration.
(1) It was found that the applicant for membership registration had been punished such as cancellation of membership registration due to violation of the terms of service provided by the Company (not limited to this agreement) in the past. If
(2) When it is found that the applicant for membership registration has delayed the performance of payment obligations such as fees, declined to receive products, or otherwise defaulted on some services provided by the Company without a justifiable reason.
(3) When we reasonably judge that approving other registrations is inappropriate for the operation and management of this store.

Article 4 Registration of e-mail address and password
The member registers the e-mail address and password when registering as a member, and the Company shall authenticate the person by the unique combination of this e-mail address and password.

Article 5 Management of registration information
1. If the registered information is changed, the member shall change the registered information without delay by the method specified by the Company.
2. Members shall manage their e-mail addresses and passwords at their own risk.
3. The member shall not lend, transfer, share, change the name, buy or sell, pledge, etc. the unique combination of the member's individual e-mail address and password to a third party, and shall not disclose it to the third party. I will.
4. Members shall be liable for damages caused by insufficient management of e-mail addresses and passwords, mistakes in use, use by third parties, etc., and the Company shall be liable at all unless exemption is not permitted by law. I shall not bear it. If the password registered by the member is used, the Company can consider that the member himself / herself used the password.
5. If the member finds that the e-mail address and password have been used illegally by a third party, he / she shall immediately contact us and follow the instructions from us.

Article 6 Services provided
1. The services we provide to our members are the services listed in the following items.
(1) Goods sales service
(2) Information service
(3) Various services to be provided in the future
Article 7 Service use / benefits
1. Regardless of the provisions of this article, members acknowledge in advance that they will not be able to receive benefits if they cannot confirm that they are members. Members cannot transfer or redeem benefits and their rights to third parties. The Company may change, revise or abolish all or part of the benefits without notice.
2. Members can receive various information services such as e-mail delivery by registering as a member. In addition, members should be aware that there are e-mails and direct mails delivered to all members regardless of their selection, and that all communication costs required for receiving e-mails, browsing the site, etc. will be borne by the user. I understand.

Article 8 Withdrawal procedure
1. Members can withdraw from the service at any time by applying for withdrawal from the Company. Even if you re-enroll, you will not be entitled to the data and benefits of the number of purchases and purchase amount lost due to withdrawal. If you re-register as a member after withdrawing from the membership, we can treat the registration by that member as a new member registration, but we will limit the granting of membership benefits to members at our discretion. Suppose you can.
2. Withdrawal of the service shall be performed by the member himself / herself using the management screen for members ("My Page" etc.) provided online at the time of application for withdrawal or the method specified by the Company.
3. The Company may retain the user's information for a certain period of time even after the user's withdrawal.
4. When a member dies or starts bankruptcy proceedings, it is considered that the service has been withdrawn at that time. All membership qualifications are not subject to inheritance.

Article 9 Suspension of use of members services and loss of membership and benefits
If a member falls under any of the reasons listed in the following items, the Company shall suspend, suspend or disqualify the use of the members service without prior notice.
(1) If you violate this membership agreement
(2) When the "Online Store Terms of Use" separately set by the Company is violated
(3) When the business of our company is hindered because the member information is false or there is no prescribed change procedure, etc.
(4) It was found that the applicant for membership registration had been punished such as cancellation of membership registration due to violation of the terms of service provided by the Company (not limited to this agreement) in the past. If
(5) When it is found that the applicant for membership registration has delayed the performance of payment obligations such as fees, declined to receive products, or otherwise defaulted on some services provided by the Company without a justifiable reason.
(6) When it is found that the act of Article 10 (prohibited matters) of this agreement has been performed in the past
(7) If you have not used the services listed in Article 6 of this agreement for 5 years
(8) Other cases where the Company reasonably determines that approving registration is inappropriate for the operation and management of this store.

Article 10 Prohibitions
The user shall not perform the following acts.
(1) The act of applying for false registration details when registering as a member
(2) Acts that interfere with the operation of this service, or other acts that may interfere with this service
(3) Acts of using this service by illegally using a credit card
(4) Unauthorized use of e-mail address and password
(5) Acts that cause inconvenience, disadvantage or damage to other users, third parties or the Company, or acts that may cause them
(6) Acts that violate public order and morals or other acts that violate laws and regulations, or acts that may cause them
(7) Other acts that the Company deems inappropriate

Article 11 Use of personal information
1. Personal information of members that we have learned in connection with the use of this service shall be handled in accordance with laws and regulations and the "privacy policy" separately established by us.
2. The Company uses the member's email address only for the purpose of login information, contact from the Company, and provision of various information services.
3. The member has concluded a confidentiality agreement after taking protective measures to the minimum extent necessary to achieve the purpose of use of the member's personal information such as the member management number in the following cases. I agree to provide it to our affiliates. ① To provide the information stipulated in Article 7.1 of this Agreement

Article 12 Change / termination of membership agreement
This membership agreement and its operation contents may be changed, revised, abolished or terminated without prior notice to the member, and the member shall consent to this in advance. The revised Terms will take effect at the time of the change.

Article 13 Purchase of goods
1. Members can use this service to purchase products according to the method specified separately by the Company.
2. With the application in the preceding paragraph, after confirming the delivery address, order details, etc. entered and registered by the member, click the button to order, and then we will confirm the order details and accept it. When the e-mail is sent to the member, a sales contract regarding the product shall be concluded between the member and the Company.
3. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this service, the Company shall be able to cancel, cancel or take other appropriate measures regarding the sales contract.
4. After the sales contract is concluded, we will carry out the delivery procedure of the products etc. according to the order contents. In addition, the user agrees in advance that delivery may be delayed depending on the delivery area and delivery status.

Article 14 Payment method
1. The payment amount of the product is the total of the purchase price of the product including consumption tax and the necessary expenses such as shipping and handling related to this. For international shipping, import duties are not included in the purchase price. You may be required to pay import duties when you receive the goods.
2. Payment of purchased products shall be limited to payment by credit card in the name of the member.
3. When paying by credit card, the member shall be subject to the terms and conditions separately contracted with the credit card company. In the event of any dispute between the member and the credit card company, etc. related to the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute.

Article 15 Return / Exchange of goods
Returns or exchanges of merchandise shall be limited to cases of damage during delivery, defects in the merchandise, misdelivery, imitations, pirated copies, or other reasons attributable to us. Even if you wish to exchange for a substitute product, you may not be able to exchange it due to a shortage of the product. In such a case, the Company shall refund the payment amount for the product, etc. by the method specified by the Company.

Article 16 Cancellation of order
After confirming your order, you cannot cancel your order.

Article 17 Disclaimer regarding products, etc.
Regarding the products sold through this service, we will not be responsible for the quality, material, function, performance, compatibility with other products and other defects, and the damages, losses, disadvantages, etc. caused by these. We do not assume any guarantee or burden such as liability for damages unless there is a reason attributable to.

Article 18 Disclaimer / Others
1. If we provide a link from this service to another website or resource, or a link from a third party website or resource to this service, we will provide the content, use and results of that link. We do not take any responsibility for (including, but not limited to, legality, effectiveness, accuracy, certainty, safety, up-to-dateness and completeness). If the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this service, the member will not be required to give any notice. It is possible to delete the link destination.
(1) When a natural disaster such as a fire, earthquake, flood, lightning strike, or heavy snow occurs
(2) When social unrest such as war, civil war, terrorism, riot, sedition occurs
(3) When the appropriate service cannot be received from the telephone company, shipping company or provider with which the Company has a contract regarding the operation of this service.
(4) When there is a reason that our company cannot handle technically
2. Members should prepare and install computer equipment and communication equipment necessary to use this service, telephone / fax charges required to use the members service, internet connection charges, line usage charges, etc. Communication charges, labor costs, and all other costs shall be borne.
3. If the member's data is lost or becomes unreadable due to a failure or trouble of the computer equipment or communication equipment of the online store for providing this service, or a failure of the communication line, we need to notify you. It is possible to immediately cancel the membership registration or suspend the members service without any conditions.
4. If a member causes any damage to another user or a third party by using this service, the member will resolve this at his / her responsibility and expense, and the Company will be notified. No damage, loss, disadvantage, etc. shall be given.
5. The Company shall incur all damages (mental distress or any other disadvantages including financial loss) caused by the use of this service (including the act of providing information by the Company). We shall not be liable unless there is intentional or gross negligence.
6. Even though we have taken reasonable safety measures, unauthorized access to data related to this service, computer virus contamination, and other fraudulent acts have been carried out, resulting in damage to users. If it does occur, we shall not be liable for it.
7. The Company shall not be liable for any damages caused by the member's inability to use the Members Service for any reason.
8. Even if we are liable, our liability shall be limited to direct and ordinary damages unless there is intentional or gross negligence of our company.

Article 19 Prohibitions
The user shall not perform any of the following acts. In the unlikely event that damage occurs to the Company or a third party in violation of this, the user shall be liable for all damages.
(1) Acts that cause inconvenience, disadvantage or damage to other users, third parties other than other users, or the Company, or acts that may cause them.
(2) Acts that infringe other users, third parties other than other users, or intellectual property rights such as our copyright, portrait rights, personality rights, privacy rights, publicity rights, and other rights, or those Actions that may cause
(3) Acts of using this service for commercial purposes (excluding those approved by the Company in advance)
(4) Acts that violate public order and morals or other acts that violate laws and regulations, or acts that may cause them
(5) The act of registering information containing false or misleading content
(6) The act of the user using the content obtained through this service outside the scope of private use
(7) Reproduction, sale, publication, distribution, publication and similar acts of the content obtained through this service through other users or third parties other than other users.
(8) The act of collecting, accumulating or storing the personal information of other users
(9) Uploading content such as computer viruses, computer codes, files, programs, etc. designed to interfere with, destroy, or limit the functions of computer software, hardware, and communication devices to this service, or means such as e-mail. Act of sending with

Article 20 Intellectual property rights
1. All intellectual property rights of the content provided through this service shall belong exclusively to the Company.
2. Regardless of the purpose, if any act prohibited by domestic or foreign copyright law or other laws such as unauthorized reproduction, reproduction or other unauthorized secondary use of our content is discovered. , We shall take immediate legal action.
3. If any dispute arises with a third party in violation of the provisions of this Article, the member shall, at its responsibility and expense, resolve the dispute and cause any damage, loss or disadvantage to the Company. I will not give it.

Article 21 Information management
1. We collect the following information regarding the user's access history in order to investigate the user's access history and usage status, or to improve the service to the user.
(1) Information regarding the IP address or mobile device identification number when the user accesses the server of this service
(2) Our company uses cookie technology (a technology that temporarily writes data to the user's computer through a web browser and records and saves the date and time when the user last visited the store, the number of visits to the store, etc.) User access information obtained through
2. The user acknowledges in advance that the use of this service may be restricted if the user makes settings to refuse cookies with a web browser.

Article 22 Maintenance of this service
In order to keep the service in good working condition, we will temporarily suspend all or part of the provision of this service without notifying the user in advance in any of the following cases. Or it can be canceled.
(1) In the case of regular maintenance and emergency maintenance of the computer system (hereinafter referred to as "system") for operating this service
(2) When it becomes difficult to operate the system due to natural disasters such as fire, earthquake, flood, lightning strike, heavy snow, etc.
(3) When the operation of the system becomes difficult due to social unrest such as war, civil war, terrorism, riots, and turmoil.
(4) When system operation becomes difficult due to system failure, unauthorized access from a third party, computer virus infection, etc.
(5) When requested by an administrative or judicial organ based on reasonable grounds
(6) When the Company determines that it is unavoidable to stop or stop the system.

Article 23 Changes / termination of membership agreement
This membership agreement and its operation contents may be changed, revised, abolished or terminated without prior notice to the member, and the member shall consent to this in advance. The revised Terms will take effect at the time of the change.

Article 24 Governing law
1. Japanese law shall be the governing law for the establishment, effect, performance and interpretation of this agreement.
2. If a problem that cannot be solved by this agreement arises regarding the use of this service, the member and the Company shall discuss in good faith and resolve it.

Article 25 Jurisdiction
If a dispute arises between the member and the Company regarding this Membership Agreement, the district court that has jurisdiction over the location of the Company's head office shall be the exclusive agreement jurisdiction court of the first instance.

Supplementary provision: This agreement shall be applied to all users from December 1, 2020.